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Payment Agent

What is the Deriv Payment Agent Programme?

It’s a partnership programme where we authorise third-party payment agents to process deposits and withdrawals for Deriv clients.

Is the Deriv Payment Agent Programme the same as Deriv P2P?

No, it isn’t. Deriv P2P is a peer-to-peer service for our clients to make deposits and withdrawals using their local currency. As our payment agent, you can use Deriv P2P to offer your services to Deriv clients in your country.

Why do clients need a payment agent?

Many of our clients are looking for ways to fund their accounts using payment methods that are not directly available on Deriv. As a payment agent, you'll be able to help them fund their accounts while charging a fixed commission per transaction.

Do I need a Deriv account to become a payment agent?

Yes, you’ll need a Deriv real account to process deposits and withdrawals for our clients.

Do I have to pay any fees to become a payment agent for Deriv?

Not at all. Our payment agent programme is entirely free. You’ll need a minimum balance in your Deriv account when signing up. The minimum amount depends on your country of residence.

Do I get commission as a payment agent?

We don’t pay commissions, but you can set your own commission rate per transaction within reasonable thresholds. When you sign up, our team will contact you to work out the details.

What happens if a payment agent charges more than the set commission threshold?

If we receive justified complaints, the payment agents involved will be banned immediately from our platform.

Are payment agents employees or affiliates of Deriv?

No. Payment agents operate as independent exchangers and are not affiliates of Deriv.

What is the difference between a payment agent and a premium payment agent?

Payment agents (PA) and premium payment agents (PPA) help clients with their transactions. However, a premium payment agent (PPA) can conduct transactions with both clients and other payment agents, whereas a payment agent can only conduct transactions with clients.

Who can become a premium payment agent?

An approved payment agent can become a premium payment agent upon meeting our Compliance team's criteria.

Will I be required to pay a fee to become a premium payment agent?

No, you don't need to pay a fee to become a premium payment agent.

What is the cost of using the premium payment agent’s services?

Clients or payment agents can discuss and negotiate fees with the premium payment agent.

Can a premium payment agent provide their services to another premium payment agent?

Yes, a premium payment agent can conduct transactions with other premium payment agents.

Can payment agent offer their services to a premium payment agent?

No, payment agents can only perform transactions with clients.

Can a payment agent offer their service to other payment agents?

No, payment agents cannot conduct transactions with other payment agents. They can only accept clients' transaction requests.

Can all Deriv clients use premium payment agents to process transactions?

Yes, any Deriv client can use transaction services from a premium payment agent.

How can I add, remove, or change my accepted payment methods?

To change your payment method, please contact us via live chat.

Yes, provided that you follow all the relevant terms and conditions (see the tab entitled 'For business partners' on our Terms and conditions page).

Will I still be able to trade with my account after registering as a payment agent?

No. You can only use your account as a payment agent to perform clients’ deposits and withdrawal requests. For trading purposes, you will need to open a separate account.

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