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Trader’s Hub

What is Trader’s Hub?
How do I add a Deriv MT5 trading account on Trader’s Hub?
How do I add a Deriv X trading account on Trader’s Hub?
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General

Deriv MT5

What is Deriv MetaTrader 5 (Deriv MT5)?
What are the main differences between your digital options and CFD platforms?
How can I change my Deriv MT5 password?
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Platforms

Account

How can I change my personal details?
How can I change the currency of my account?
Can I change my email address?
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General

Deriv X

What is Deriv X?
What is the minimum / maximum I can deposit into my Deriv X account?
What markets can I trade on Deriv X?
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Platforms

Trading

What is forex?
What are commodities?
What are stock indices?
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General

Deriv Trader

What is Deriv Trader?
What markets can I trade on Deriv Trader?
What contract types do you offer on Deriv Trader?
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Platforms

Deposits and withdrawals

What payment methods can I use for deposits and withdrawals?
How long does it take for my deposits and withdrawals to be processed?
What is the minimum deposit or withdrawal amount?
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General

Deriv Bot

What is Deriv Bot?
Where do I find the blocks I need?
How do I remove blocks from the workspace?
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Platforms

Security

Do I need to verify my Deriv account?
How long does verification take?
Why were my documents declined?
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General

Complaints procedure

What is a complaint?
How can I submit a complaint?
What information should I include when making a complaint?
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General
Platforms

Fraud prevention

What is phishing?
What are some best practices to avoid being phished/scammed?
What are the main causes that can compromise my account?
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General

Deriv cTrader

What is Deriv cTrader?
What markets can I trade on Deriv cTrader?
How do I add a Deriv cTrader account?
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Platforms

Affiliate programme

How do I sign up as an affiliate?
Why should I join your affiliate programme?
What type of commission plans do you offer?
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General

Deriv GO

What trade types are available on Deriv GO?
How can I place a trade on Deriv GO?
Where can I get a view of my overall open and close positions?
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Platforms

IB programme

How do I sign up as an introducing broker (IB)?
Why should I join your introducing broker (IB) programme?
How much do you pay in CFD trading commission?
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General

About Deriv

Is Deriv regulated?
Where is my money held?
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General

Payment Agent

What is the Deriv Payment Agent Programme?
Is the Deriv Payment Agent Programme the same as Deriv P2P?
Why do clients need a payment agent?
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General

Still need help?

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