Customer Support
As part of our Customer Support department, you will be the voice of our business, interacting with more than 2.5 million of our users worldwide. We combine our love for our company, our clients, and solving problems to provide customer service that’s so good, our clients can’t stop thanking us. You’ll answer questions, provide guidance, and make their day just a little bit better with your top-notch service.
Our department spans across the globe and supports our clients in multiple time zones and languages. We're a friendly bunch committed to providing exceptional quality service. With a clear focus on product and service knowledge, we offer immediate help via live chat and relay the feedback we get to the development teams so that our products remain a favourite among our clients. We're Deriv's voice and represent the respect Deriv has for its clients.
“I love how helpful my colleagues are. Whenever I need help, they are always available. There are no barriers to communicating feedback about our work to our higher-ups. I can overcome any challenges because my department has great teamwork and a strong support system. A healthy working environment indeed, and of course, a great place to build your career.”
